Transfers are done from the reception queue by a receptionist or admin.
- Enter your reception room. Waiting visitors appear in the reception panel.
- Find the visitor's card in the queue.
- Click Transfer.
- Under Send to room, choose the destination.
The visitor is moved automatically and sees a "You've been transferred" message as they are routed to the new room. No link needs to be sent and they do not re-enter the queue.
You can transfer to any non-reception room, which includes both conference and department rooms. Rooms that are locked or passkey-protected are not offered as destinations.
The alternative on each card is Admit Here, which brings the visitor into the reception room you are already in. Dismiss (the X) removes them from the queue.
All reception rooms in an organization share one visitor queue, so any receptionist can pick up any waiting visitor.
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