How do I transfer guests and visitors to a conference room?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 8:09 PM by Ike Gabriel Yuson

Transfers are done from the reception queue by a receptionist or admin.

  1. Enter your reception room. Waiting visitors appear in the reception panel.
  2. Find the visitor's card in the queue.
  3. Click Transfer.
  4. Under Send to room, choose the destination.

The visitor is moved automatically and sees a "You've been transferred" message as they are routed to the new room. No link needs to be sent and they do not re-enter the queue.

You can transfer to any non-reception room, which includes both conference and department rooms. Rooms that are locked or passkey-protected are not offered as destinations.

The alternative on each card is Admit Here, which brings the visitor into the reception room you are already in. Dismiss (the X) removes them from the queue.

All reception rooms in an organization share one visitor queue, so any receptionist can pick up any waiting visitor.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article