How do I check visitor details?

There are two places, depending on whether the visitor is waiting now or already visited.

Visitors waiting right now — enter your reception room. Each card in the queue shows the visitor's name, company, and the purpose they gave at check-in, so you can decide whether to admit, transfer, or dismiss them.

Past visits — open the Admin Dashboard and go to the Visitor Log tab. You can filter by receptionist and by date range, and export the filtered results with Export CSV (downloaded as visitor-log-YYYY-MM-DD.csv).

The log records, for each session:

• Visitor name, email, company, and stated purpose
• Host and room
• Check-in time, wait time, and session length
• CSAT score, where the visitor left a rating
• Whether the visit was transferred, abandoned, or had a summary sent