Subscriptions & Billing (33)

Plans, invoices, seats, refunds and billing changes.

What happens to our company's data when we terminate our subscription?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:54 PM by Ike Gabriel Yuson
How are subscription fee adjustments handled when adding new users/seats?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
What happens to my billing if I remove user seats from my subscription?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
What is Velofloor's refund policy?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
How long do I have to dispute an incorrect billing charge?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
If I cancel my subscription, do I lose access to Velofloor immediately?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
Are there any bandwidth charges or limits on video minutes?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
Do we have to pay extra for guests or clients who enter the Public Lobby?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
How much does the Core Floor plan cost, and what does it include?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson
What specific room limits are enforced on the Core Floor plan?

Created by Ike Gabriel Yuson, Modified on Mon, 14 Sep at 7:55 PM by Ike Gabriel Yuson